"This is one more piece of advice I have for you: don’t get impatient. Even if things are so tangled up you can’t do anything, don’t get desperate or blow a fuse and start yanking on one particular thread before it’s ready to come undone. You have to figure it’s going to be a long process and that you’ll work on things slowly, one at a time."
"It’s easy to look at people and make quick judgments about them, their present and their past, but you’d be amazed at the pain and tears a single smile hides. What a person shows to the world is only one tiny facet of the iceberg hidden from sight. And more often than not, it’s lined with cracks and scars that go all the way to the foundation of their soul."